Get in Touch
We're here to help. Our support flow is designed to get you answers as fast as possible — starting with AI, escalating to a live agent, and finally to our leadership team.
How to Reach Us
Follow the steps below. Most issues are resolved at Step 1.
Our AI assistant can answer questions about finding jobs, posting projects, credentials, contracts, invoices, supplier pricing, and how to navigate the platform. It's trained on all Heritage Prime Construction features and available instantly.
Available 24/7 — no waiting
Step 1
AI Assistant
24/7 instant answers
Step 2
Live Agent
Human follow-up
Step 3
Leadership
Executive review